To gauge consumer mood before setting into motion any plans of unbundling The Delhi Jal Board's attempts to initiate privatisation drew sharp criticism in the past, but this time it is cautious and has decided to gauge the mood of consumers before it sets into motion any plans of unbundling. The water utility will soon embark on a survey, conducted by an outside agency, to gather feedback from consumers about the quality of service the DJB provides. And through a series of questions, ascertain whether consumers are ready to make the switch from